SERVICE SCIENCE IS AN EMERGING RESEARCH TOPIC THAT HAS NOT YET HAD AN AGREED UPON DEFINITION, BOUNDARY, AND RESEARCH METHODOLOGY. THE SERVICE SCIENCE SEMINARS I AND II FOCUS ONLY ON E-SERVICE, THE PROVISION OF SERVICE OVER ELECTRONIC NETWORKS SUCH AS THE INTERNET, AND BREAK THE TOPIC INTO TWO PARTS: SERVICE AND SCIENCE. THE SERVICE PART EXPLORES THE CONTENT AND BOUNDARY OF THIS NEW RESEARCH TOPIC, AND THE SCIENCE PART ADDRESSES VARIOUS METHODOLOGIES AND TECHNOLOGIES THAT CAN BE USED TO APPROACH E-SERVICE. THE TWO PARTS OF SERVICE SCIENCE WILL BE DISCUSSED IN TWO SEMESTERS RESPECTIVELY.